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AIS In Practice:
Bringing Science to Practice

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Relevant insights

Practically relevant scientific research is communicated to practitioner audiences in a way that focuses on what is essential.

Rigorous research

Insight is based on the rigoros application of the scientific method - practitioners trust science because its findings are grounded in empirical evidence.

Global reach

Scientific research is a global endeavor, and results are subjected to the scrutiny of the scientific discourse.

Cutting edge

The field of technology is fast moving - those organizations gain competitive advantage that know the latest developments in research and practice.

Recent Insights

Does IT improve revenue management in hospitals?

Problem:

  • While considerable research has examined the effect of IT in healthcare organizations, the focus has been on operating cost, quality, and quantity.
  • We also need to explore the impact of IT on the revenue side of the performance equation.
  • We examine the question of how the adoption of IT systems influences revenue management in hospitals and posit that IT plays a vital role in enhancing revenue by increasing net patient revenue and decreasing the uncompensated care ratio.

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Designing learning analytics in higher education

Problem:

  • Digitalisation has influenced and changed how education functions and is administered. While a massive amount of educational data is generated every minute, most institutions have not gathered and utilised the data effectively.
  • The development and implementation of an effective learning analytics system in institutions require extensive resources, skills, and in-depth knowledge.
  • This study aims to construct a set of design principles that describe a class of systems that are a means to the purpose of supporting learning analytics in higher education.

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Virtual togetherness during the pandemic crisis

Problem:

  • Regulations to contain the spread of the COVID-19, or “flatten the curve”, have suddenly hit institutions, corporations, and private individuals.
  • Almost overnight, employees were asked to work from home whenever possible, schools and universities had to virtualise teaching and learning, and individuals were not able to (physically) meet anymore due to contact restrictions.
  • This extreme situation triggered individuals and institutions alike to switch from physical and location-dependent interactions to virtual interactions using web-conferencing systems (WCS).
  • This article sheds light on people’s use of WCS during the pandemic and the unique role of WCS in this crisis.

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How digital technologies support virtual collaboration during the pandemic crisis

Problem:

  • Many governments have forced people to stay at home, in order to contain the widespread of COVID-19.
  • Knowledge workers face a sudden and radical shift from on-site to virtual collaboration.
  • They need to find a quick technological solution to sustain "business as usual" - even explore new technology-afforded possibilities (i.e., technological affordances).
  • Pre-pandemic remote e-workers were often marginalised compared to their in-office counterparts which created feelings of social and professional isolation.

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Responding to Cybersecurity Challenges: Securing Vulnerable U.S. Emergency Alert Systems

Problem:

  • U.S. emergency alert systems (EASs) comprise an important portion of the nation’s critical infrastructure.
  • EASs are built on aging technology platforms and suffer from a fragmented interconnected network of public-private-government partnerships.
  • Some EASs are vulnerable through a management interface that is available via an Internet-accessible website.
  • EASs typically have no vulnerability disclosure policies, which makes reporting problems a difficult endeavor.

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How an Enterprise Blockchain Application in the U.S. Pharmaceuticals Supply Chain is Saving Lives

Problem:

A case study examined the progress of a MediLedger, a blockchain-based pharmaceutical supply chain system. The team focused on how blockchain applications can be used in the enterprise context, how they can add value, and what drives their adoption. Through interviews the team discovered how the project developed over time and how the developers solved the challenges that arose. Four lessons provide guidance to other firms.

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The Role of Knowledge Management in the Relationship between IT Capability and Interorganizational Performance – An Empirical Investigation

Problem:

Research has long posited that the relationship between IT and performance can be explained by investigating overlooked key capabilities that are enabled by IT. These connections are especially not well understood in an inter-organizational (IO) context.

Firms that develop competency in managing knowledge resources across their supply chains are rewarded with higher economic benefits. A major challenge in managing IO knowledge are the competing, and often conflicting, goals of firms in the partnership. The key to dealing with this challenge may lie in the use of IT to enable better inter-firm relationships.

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The Magical "We": Enhancing Collaboration Transparency in Grounded Theory Method in Information Systems Research

Problem:

Grounded theory (GTM) research aims at understanding practice issues from observing it. When researchers collaborate and use GTM, they often report their research method by stating "we did the research." This, however, does not clarify how they reconciled differences in the researchers' viewpoints and their omitted descriptions may lessen the quality of the study, possibly resulting even incorrect conclusions. Omitting details can make it difficult to observe and assess collaborative work.

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How a Low-Margin Business Cocreated Analytics Value through an Innovation Partnership

Problem:

Business unit managers often feel they need to start analytics initiatives to remain competitive. Given the budget constraints placed on business units, including the internal IT business unit, managers have to find innovative ways to pay for the analytics initiatives. Since IT departments are cost centers, this leads to business unit managers trying to launch analytics initiatives outside the purview of the internal IT department. This trend is called shadow IT. 

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How TradeLens Delivers Business Value with Blockchain Technology

Problem:

A longitudinal case study provides a rare glimpse into the development and evolution of TradeLens from 2013 to 2019. Data were collected from several sources, including interviews, conferences, focus groups, direct observation, project meetings, and field visits. The business value of this global supply chain system is still evolving, but seven valuable lessons provide guidance for future blockchain projects with interorganizational boundaries.

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