Virtual togetherness during the pandemic crisis

  • Dec. 16, 2020
  • Information Systems

Problem:
  • Regulations to contain the spread of the COVID-19, or “flatten the curve”, have suddenly hit institutions, corporations, and private individuals.
  • Almost overnight, employees were asked to work from home whenever possible, schools and universities had to virtualise teaching and learning, and individuals were not able to (physically) meet anymore due to contact restrictions.
  • This extreme situation triggered individuals and institutions alike to switch from physical and location-...

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How digital technologies support virtual collaboration during the pandemic crisis

  • Dec. 15, 2020
  • Information Systems

Problem:
  • Many governments have forced people to stay at home, in order to contain the widespread of COVID-19.
  • Knowledge workers face a sudden and radical shift from on-site to virtual collaboration.
  • They need to find a quick technological solution to sustain "business as usual" - even explore new technology-afforded possibilities (i.e., technological affordances).
  • Pre-pandemic remote e-workers were often marginalised compared to their in-office counterparts which created ...

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Designing learning analytics in higher education

  • Dec. 15, 2020
  • Information Systems, design science research

Problem:
  • Digitalisation has influenced and changed how education functions and is administered. While a massive amount of educational data is generated every minute, most institutions have not gathered and utilised the data effectively.
  • The development and implementation of an effective learning analytics system in institutions require extensive resources, skills, and in-depth knowledge.
  • This study aims to construct a set of design principles that describe a class of systems that are a means to th...

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An investigation of the dark side of social networking sites

  • June 13, 2019
  • IT identity, dual systems theory, self-regulation, IS habit

Problem:

If you do not have access to your favorite social networking site (SNS) like Facebook or Instagram, does this mean that you simply miss a tool that you sometimes need in your daily life or does it touch you more deeply? It is an important observation of recent research that the use of social networking sites over several hours per day has to be understood as something more substantial than just the usage of a tool.

This article builds on the idea that information technology, here specificall...

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Designing legitimacy into technology: The case of a crowdfunding platform

  • June 12, 2019
  • digital entrepreneurship, platforms, legitimacy, crowdfunding

Problem:

New platforms often struggle to get stakeholders to use it because of its newness and lack of legitimacy. Legitimacy is traditionally considered as a social and relational quality among people. The question addressed by this article is: “how can legitimacy be designed into the technology?” Specifically, it is concerned with how to design a platform so that different key users perceive it as legitimate and wants to engage in it.

There are two main challenges to address in designin...

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Word-of-mouth in the era of digital social networks

  • June 12, 2019
  • online word-of-mouth, social network, opinion seeking, online friends, structural capital, relational capital

Problem:

Many online shoppers search social networks for information before making a purchase. The study, therefore, examines how shoppers use their social networks—that is, core network of online friends or extended network of strangers—to search for information.

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Issues, practice, and leadership of Information Technology in Europe

  • Jan. 23, 2019
  • CIO, CISO, cybersecurity, European CIO survey, governance, IT budget, IT spending, IT workforce, metrics, organization structure, performance measurement, staffing

Problem:

There is a need for high-quality research findings that can be applied to problems encountered by information technology (IT) practitioners. The practical difficulties associated with gaining access to IT executives often limit the practicality of such research. As an IT executive, it’s one thing to know what you’re thinking and what your organization is doing, but quite another to know what others in similar leadership positions have on their minds and what are their organization...

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Requirements acquisition from hard-to-reach populations

  • Dec. 14, 2018
  • population, requirements acquisition, nascent design theory, design science research

Problem:

The development of services, products, and information systems should focus on customer needs and preferences. Understanding the customers requires frequent interactions with them. However, this procedure is often perceived costly, difficult, and even unproductive. Because of these issues, companies may fail to acquire important requirements from potential key customers. Missing such valuable insights during design and development is likely to lead in sub-optimal performance of the outcomes.

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Balancing the exploration for and exploitation of IT resources

  • Sept. 3, 2018
  • Digital Business Intensity, IT capability, resource-based view, organizational performance

Problem:

Facing novel information technology (IT), organizations must invest in exploiting existing resources and assets to impact organizational performance. However, organizations must also invest in innovative, emerging technologies to strengthen their IT portfolios. Given the importance of both investments in IT capabilities and investments in digital-business intensity, the question concerning how the two types of investments interrelate arises.

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How ECM workarounds emerge and how to avoid them

  • Sept. 3, 2018
  • Information Systems, user acceptance, workarounds, enterprise content management, case study, field study

Problem:

Companies increasingly use enterprise content management (ECM) systems to manage unstructured information assets, but employees often avoid using the new ECM systems in favor of other means of managing unstructured information, such as local file systems. However, such workarounds can lead to problems at the individual and organizational levels (e.g., poor collaboration). Against this background, the study explores how low levels of user satisfaction may result from poor information quality, ...

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How does CEO compensation influence the execution of IT-based environmental strategies?

  • March 19, 2018
  • CEO compensation, agency theory, IT-based environmental strategies, competitive intensity

Problem:

Companies are increasingly expected to implement IT-based environmental strategies, either to reduce the negative environmental impacts that result from the use of IT (“green IT strategies”) or to increase the positive impacts that the use of IT can have on sustainability (“IT-enabled green strategies”). However, since the execution of both green IT strategies and IT-enabled green strategies is time-consuming, requires considerable financial investment, and adds comple...

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How to benefit from your supply chain partners' information?

  • Jan. 10, 2018
  • Information Systems

Problem:

Information technology enables supply-chain partners to share information, thereby fostering supply-chain performance. However, only a few organizations fully exploit their supply-chain partners’ information resources, leading to a large gap between the potential and practice of inter-organizational information systems. This study asks why only a few organizations benefit from their partners’ information.

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How to develop sensemaking support systems?

  • Oct. 25, 2017
  • Information Systems, sensemaking, sustainability, green IS, design science research

Problem:

Information systems can assist organizational sensemaking, which is crucial as organizations seek to improve their processes. In making sense, people collaboratively frame and label problems and situations through communication, and they do so to understand the past and to prepare for the future. But how can organizations implement systems that support organizational sensemaking?

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How to develop information systems for inter-organisational networks?

  • Oct. 11, 2017
  • Information Systems, inter-organizational network, strategic accordance, IS-business alignment

Problem:

Business firms are increasingly part of inter-organisational networks, and information systems provide an essential infrastructure for these networks. Traditionally, strong alignment between information systems and business strategies is seen as prerequisite for organisational performance. But, how to reach IS-business alignment in case of several business strategies as they exist in inter-organisational networks?

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European Journal of Information Systems

The European Journal of Information Systems (EJIS) provides a critical view on technology, development, implementation, strategy, management and policy in this fast-moving field. The journal encourages first rate research articles by academics as well as case studies and reflective articles by practitioners.