Research has long posited that the relationship between IT and performance can be explained by investigating overlooked key capabilities that are enabled by IT. These connections are especially not well understood in an inter-organizational (IO) context.
Firms that develop competency in managing knowledge resources across their supply chains are rewarded with higher economic benefits. A major challenge in managing IO knowledge are the competing, and often conflicting, goals of firms in the p...
Grounded theory (GTM) research aims at understanding practice issues from observing it. When researchers collaborate and use GTM, they often report their research method by stating "we did the research." This, however, does not clarify how they reconciled differences in the researchers' viewpoints and their omitted descriptions may lessen the quality of the study, possibly resulting even incorrect conclusions. Omitting details can make it difficult to observe and assess collaborative work.
This article proposes and validates a comprehensive model to understand user satisfaction with IT and software applications. The model, which used previous concepts from a heavily-used information systems success model, can provide measures at various levels of granularity. The strongest predictors of satisfaction with the system were ease of use and response time. The strongest predictor of satisfaction with the service, in the context of a PeopleSoft implementation, was accessibility and av...
Research has long posited that the relationship between IT and performance can be explained by investigating overlooked key capabilities that are enabled by IT. These connections are especially not well understood in an inter-organizational (IO) context.
Firms that develop competency in managing knowledge resources across their supply chains are rewarded with higher economic benefits. A major challenge in managing IO knowledge are the competing, and often conflicting, goals of firms in the p...
Grounded theory (GTM) research aims at understanding practice issues from observing it. When researchers collaborate and use GTM, they often report their research method by stating "we did the research." This, however, does not clarify how they reconciled differences in the researchers' viewpoints and their omitted descriptions may lessen the quality of the study, possibly resulting even incorrect conclusions. Omitting details can make it difficult to observe and assess collaborative work.
This article proposes and validates a comprehensive model to understand user satisfaction with IT and software applications. The model, which used previous concepts from a heavily-used information systems success model, can provide measures at various levels of granularity. The strongest predictors of satisfaction with the system were ease of use and response time. The strongest predictor of satisfaction with the service, in the context of a PeopleSoft implementation, was accessibility and av...
The primary role of a professional society is to facilitate communication among its members. Communications of the Association for Information Systems carries out this role for the Association for Information Systems (AIS) by publishing articles on a wide range of subjects of interest to the membership, including but not limited to regular research papers, debates, panel discussions, and other topics of interest to the global community.