Study: Bernhard R. Katzy, Gordon, Sung, & Kevin Crowston. Alignment in an inter-organisational network: the case of ARC transistance. European Journal of Information Systems, November 2016.
Problem:Business firms are increasingly part of inter-organisational networks, and information systems provide an essential infrastructure for these networks. Traditionally, strong alignment between information systems and business strategies is seen as prerequisite for organisational performance. But, how to reach IS-business alignment in case of several business strategies as they exist in inter-organisational networks?
How it was studied:These recommendations are based on the experiences from the formation phase of the ARC Transistance network organisation. This organisation is an inter-organisational network comprising thirty-eight independent European automobile clubs, with partially shared and partially diverging business interests. The study examined the development of the common information system for this organisation.
Take away:The study makes important recommendations for the development of information systems for interorganizational networks: